I almost took a job in tech support earlier this month. Glad I didn't!
Still, when I worked on games magazines we used to have all sorts of fun with readers who couldn't get the cover disks to work...
One couldn't work out why her PC 3.5 floppy wouldn't work in her Amstrad PCW.
One actually folded a 5.25 floppy in half to get it into the 3.5 disk drive. And one cut open a 5.25 floppy to get the floppy inside, again to try and insert it into the 3.5 drive.
Some people shouldn't be allowed PCs!

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