Rindel

I play Ultima online and have done for 6 years paying them $15 every month. While moving into my new home I took a break to stop myself wasting money as I would not have time to play it.

Last month I decided to start up again and tried to log into my account to make the payment and reactivate the account. The password details was wrong so I had the password emailed to me but it never turned up. I then got worried and emailed EA support telling them I had took a break and the account was no longer in my hands and what can I do?

They asked for the account name and such and the last 6 numbers of my credit card I had used to pay for the account subscription but I pay via PayPal for a game code that gives me 30 days game play. I explained this to them and then they proceeded to ask what the last game time code was. Since the last gametime I bought was back in August I did not have this information

They are also asking for the last 6 numbers of the card on the account now but since its been stolen there is no way I can get this

They said they will not help me get my account back and confirmed its in use still now.

What can i do here?