The following is a dramatisation - any resemblance to real or imaginary people, living or dead, is entirely coincidental. Events have been altered somewhat to protect the innocent.

If I had my way, techs should be allowed to shoot users like that.
Or at least seriously maim them.

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http://www.futt.org/

"Hi, im the Users manager and I want to put in a complaint to Tech support. Because of information you have given out we have lost 3 days work"

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ah and there you have the reason why i will never (hopefully) work in tech support again - well that and i hate users

the crap support company at our place wouldn't have got that far though, heh they have the command prompt disabled by default on all new PC's, a sensible enough approach to minimising the damage users can attempt to force on a system.

except that various programs that i'm using/creating require the command prompt to be active. so i phone up and ask for it to be activated - 3 days later and 10 phones calls and i give up - one search on google and a small abuse of local admin rights (which i'm not technically supposed to have but the bloke that installed the PC didn't know that ) later and i fix it myself

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I had a lecturer come up to me the other day and ask

"I have a student who keeps printing out his work when he has finished. Is there any way of stopping him?"

Did you suggest WWF style chair?

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i suggested talking to them

Well clueless users I can deal with - it's the smug bastards who refuse to listen to what I say and just go rampaging off on their own instead of doing what I tell them to do that need whipping. Fortunately I don't do much support, and since we're tier 2, we have a helpdesk to take care of the worst idiots.

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http://www.futt.org/

I almost took a job in tech support earlier this month. Glad I didn't!
Still, when I worked on games magazines we used to have all sorts of fun with readers who couldn't get the cover disks to work...
One couldn't work out why her PC 3.5 floppy wouldn't work in her Amstrad PCW.
One actually folded a 5.25 floppy in half to get it into the 3.5 disk drive. And one cut open a 5.25 floppy to get the floppy inside, again to try and insert it into the 3.5 drive.
Some people shouldn't be allowed PCs!

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To be fair that was back in the stone age

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93/94, yeah.

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they still had 5.25 in 93?

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On PC Review, yeah. We were just phasing them out the first couple of months I was there. We had our first CD covermount in 94 but still had the floppies until the magazine was sold to Future.
PC Gaming World (launched in 96) always had a CD covermount, no floppies.

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wow. I used to get PC review saved for me at the local newsagents back around then

nice.

Aww bless. I've still got all mine (all the ones I worked on anyway).

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It's more fun when they start to ask you about why the lift has broken down, or why the air conditioning is spewing out noxious gases, or even marriage guidance.

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